• Privacy Statement

Privacy Statement

Collection, Use & Retention of Personal Information

This privacy statement, together with any other documents, policies, notices or other statements referred to herein sets out the basis on which we process personal information about you.  Personal data is information that can identify a specific individual such as name, physical and/or email address and telephone number. If during your visit to this website you order products or services, enter a competition or promotion or otherwise submit information to us e.g., by filling in forms or responding to surveys, you are choosing to provide us with your personal information.

Personal information is held by us from the date of collection for the purposes of providing you with the requested products or services, after which time it may be deleted or aggregated so that it no longer directly identifies you.

Keeping Personal Information Accurate & Access

We are committed to ensuring that your personal information is kept accurate and up to date. However, we can only make changes to your personal information if you notify us. It is your responsibility to let us know if there are inaccuracies or changes to your personal information.  Please notify us if there are any changes to or inaccuracies in your personal information, providing us with sufficient information to enable us to identify you, so that any changes can be made.

In accordance with our internal policies you may ask us to provide you with access to any personal data we process about you. If you want access to your personal information contact please send us a message.  We may be able to charge you for providing such access.  


Transmission of information via the internet is not always secure.  We cannot guarantee the security of your data while being transmitted to our site; any transmission is at your own risk.  However, once we have received your information, we take appropriate security measures to prevent unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss of personal information once it is under our control.  

Disclosures and Transfers of Personal Information

Subject to the “Hyperlinks and Embedded Functionality” section below, DÖKA Feuerlöschgerätebau GmbH does not sell or otherwise release your personal information to third parties to allow them to direct market their products and services to you.

We reserve the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on this website.

Site Traffic Information and Cookies

Servers located within and hosted by third party service providers automatically log data about your visit to this website based on your IP address. DÖKA uses this information to see where the website is being used in the world to ensure seamless coverage.

To delete or stop cookies being placed on your computer refer to the help menu on your internet browser. In a few cases, blocking cookies may reduce the functionality of some websites or prevent access to them depending on your chosen browser options. Cookies can be “session cookies” (which are deleted when you close your browser) and/or “persistent cookies” which remain on your computer for a longer period of time.
By visiting this website, you are agree into our use of cookies for these purposes.

For further information about cookies, visit www.allaboutcookies.org.

This website uses cookies which:

  1. enhance the performance of the website by collecting information about how visitors use it (e.g., to maintain a consistent looks and feel for the visitor).  The information these cookies collect is not used to send you targeted advertising or remember where you’ve been on the internet; and
  2. increase the website’s functionality and make it more personal to you by allowing us to remember your previous choices (e.g., your location and preferred font type and size) and to provide any enhanced features detailed in the cookie-specific user notice.  The information these cookies collect is not used to identify who you are, send you targeted advertising or remember where you’ve been on the internet. You agree that your attention was specifically drawn to this section of our privacy statement and to any explicit privacy notice given to you and that you consent to our use of these cookies for these purposes.


This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.


DÖKA Feuerlöschgerätebau GmbH does not knowingly collect information from children.    

Changes to this Privacy Statement

We review this privacy statement regularly and may modify it from time to time.  We will place any updates on this webpage. By continuing to use this website after such changes have been made, you acknowledge and agree you have read, understood and accept the changes. This privacy statement was last updated on 08 August 2014.

Hyperlinks and Embedded Functionality

Our website may contain links to content or other functionality provided by third parties which are outside our control and are not covered by our privacy statement, including the embedded search box facility.  Similarly, if you access other websites using links or use other embedded functionality provided by third parties, the operators of those websites may collect information from or about you which will be used by them in accordance with their privacy statement, which may differ from ours. We encourage you to read those providers’ privacy statements on their websites.  We do not accept any responsibility or liability for these policies.

For any queries regarding this document please contact This email address is being protected from spambots. You need JavaScript enabled to view it.


Cookies are used for user guidance and web analysis and help to make this website better.