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Privacy policy

1. Data protection at a glance

General remarks

The following remarks will give you a simple overview of what will happen with your personal data when you visit our website. Personal data is any data by the means of which you can personally be identified. You will find detailed information about the topic of data protection in our Privacy Statement below.

Data collection on our website

Who is responsible for data collection on this website?

The controller for data processing on this website is:

DÖKA Feuerlöschgerätebau GmbH
Antonius-Raab-Straße 16-18
D-34123 Kassel /Germany
Phone: +49 561 400 499-0

The controller is a natural or legal person, who, alone or together with others, takes decisions on the purpose and means of processing personal data (e.g. names, e-mail addresses, etc.).

How do we collect your data?

One way of collecting your data is by receiving the data that you provide to us. This might be data that you enter in a contact form.

Other data will automatically be collected by our IT systems when you visit our website. This is mainly technical data (e.g. information about internet browser, operating system or time of calling up the website). As soon as you enter our website the data is collected automatically.

What do we use your data for?

Part of the data is collected to guarantee that the website is running smoothly. Other data might be used to analyze user behavior.

What rights do you have regarding your data?

You have the right to inquire about the origin, recipient and purpose of your personal data stored with us. Furthermore, you have the right to demand the rectification, blocking and erasure of your data. If you have further questions regarding data protection please do not hesitate to contact us anytime at the above address. In addition to that, you have the right to file a complaint with the supervisory authority in charge.

Analytics tools and tools of third parties

When you visit our website your web-browsing behavior can be analyzed statistically. This is mainly done by means of cookies and so-called analytics programs. The analysis of your web-browsing behavior is usually done anonymously, it cannot be traced back to you. If you have given your consent, the favorite products can be analyzed after you have registered as a customer. You can opt out of this analysis or prevent it by refusing to use certain tools. You will find further details on that in our Privacy Statement under heading 5. Analytics tools and advertising

You can opt out of this analysis. We will inform you about the options to opt-out in this Privacy Statement.

Data protection

Data protection is ubiquitous at DÖKA Feuerlöschgerätebau GmbH. Data protection protects the persons behind the data stored or processed in companies. The objective of data protection and the primary goal of DÖKA Feuerlöschgerätebau GmbH is to handle personal data in a way that nobody's personal rights are affected.

The European General Data Protection Regulation (GDPR) and the new Federal Data Protection Act (FDPA) impose a whole series of obligations to the entities responsible for processing personal data.

Personal data may only be collected and processed if it is explicitly permitted by the GDPR. The essential underlying principles of the GDPR are:

Lawfulness of processing, fairness of processing, transparency
Purpose limitation
Data minimization
Accuracy of data processing
Storage limitation and erasure concepts
Integrity and confidentiality

Handling personal data responsibly but also being aware of the risks of IT systems and applications are other essential parts of DÖKA Feuerlöschgerätebau GmbH objectives.

When you use this website different kinds of personal data are collected. Personal data is any data by the means of which you can personally be identified. This Privacy Statement explains what data we collect and what we use it for. It also describes how and to what purpose the data is collected.

Please note that the transmission of data via the internet (i.e. e-mail communication) might bear security risks. Completely preventing third parties from accessing the data is not possible.

Information obligations of the controller and rights of the data subjects

Name and contact details of the controller and/or his/her representative

The controller of data processing on this website is:

DÖKA Feuerlöschgerätebau GmbH
Antonius-Raab-Straße 16-18
D-34123 Kassel /Germany
Phone: +49 561 400 499-0

The controller is a natural or legal person, who, alone or together with others, takes decisions on the purpose and means of processing personal data (e.g. names, e-mail addresses, etc.).

Contact details of the data protection officer

Determining the purpose of the collection, processing or use of data

The collection, processing or use of personal data serves this corporate purpose or supporting secondary purposes, such as customer service.

The company shall only collect, process and use personal data to prepare and comply with contracts, for legitimate interests, to comply with legal regulations or with consent of the data subject.

The groups of persons affected and the related data or data categories

The groups of persons affected are

Current employees
Former employees
Persons interested
Service providers
Other business partners

The relevant data include all personal data that are necessary to comply with the different purposes.

DÖKA Feuerlöschgerätebau GmbH does not target children with its websites and its mobile applications.

Legal basis

Processing personal data is only lawful if it is permitted by a law, that is to say, if there is a legal basis for it.

However, further options are defined both in the GDPR and the FDPA.

Personal data is only processed in our company in compliance with legal regulations. These are, among others,

When a consent to processing personal data has been given (Art. 6 sect. 1 a GDPR),


When personal data must be processed to fulfill a contractual obligation or to prepare a contractual relationship (Art. 6 sect. 1 b GDPR),


When we are obliged to process personal data to meet legal requirements (Art. 6 sect. 1 c GDPR),


When we process personal data on the basis of a legitimate interest or a legitimate interest of a third party (Art. 6 sect. 1 f GDPR).

When considering the interests of the data subjects or the parties to the contract, very stringent criteria to the benefit of the data subject will be used.

Potential recipients of data transfers

Potential recipients of transmitted personal data are

Public entities in case a legal obligation is in place
Service providers and other business partners if it is required to fulfill the individual purposes and a legal regulation permits or demands it or if the data subject has give his/her consent.

You will also find detailed information about the disclosure of individual kinds of data in our table on the usage of your data.

Planned data transfer to third countries

If data transfer to third countries is required, this shall exclusively be done for concluding or complying with contracts - as far as the legitimate interest of the data subject does not oppose this - considering all data protection requirements. If the intention to transfer personal data to a third country or an international organization exists, this shall be done on the basis of an adequacy decision. If data is transferred nevertheless, we recommend that adequate guaranties or binding internal data protection regulations be in place and/or, when considering interests of data subjects and the contracting parties, strict criteria to benefit data subjects be applied. Inquiries about documents, which might serve as suitable guarantees, can be made with the data protection officer at

Deadlines for the erasure of data

Personal data will be deleted in accordance with the legal or contractually established regulations on the disposal of data and considering any legal or contractually established retention periods.

The personal data, which is not subject to legal or contractual retention or erasure obligations must be deleted immediately after becoming dispensable upon the fulfillment of the individual purpose.

Your data protection rights

The data subject has several data protection rights. Below you will find an explanation of these rights. You can use the above-mentioned contact details to observe these rights.

Right to information, rectification and erasure

Every data subject has the right to information by the data controller regarding their personal data as well as the right to rectification or to erasure or to restriction of processing or the right to object to processing and the right to data portability.

Right of revocation

Every data subject has the right to revoke their consent without the legitimacy of processing done based on the consent before revocation being affected.

Right to complain

Every data subject has the right to file a complaint with the data protection supervisory authority when they think their data protection rights have been infringed.

Right to information

Every data subject shall have the right to know if the provision of personal data is required by law or contract or required for concluding a contract, if the data subject is required to provide personal data and what the consequences of not providing data would be.

Automated decision-making including profiling

Automated decision-making including profiling is done. Profiling is every type of automated processing of personal data which consists of using this personal data to evaluate certain personal aspects of a natural person using algorithms. An automated individual decision consists in the decision being made exclusively based on algorithms without being additionally checked by a human being. In the company, this is done according to Art. 22 GDPR and the data subjects may claim their rights from Article 22 sect. 1 GDPR if necessary.

Revocation of your consent to process data

Many data processing activities are only possible with your explicit consent. You can revoke a consent given at any time. An informal e-mail addressed to us is sufficient. The lawfulness of the data processing activity carried out before the revocation remains unaffected.

Right to complain with the supervisory authority in charge

In case of data breaches the data subject can file a complaint to the supervisory authority in charge. The supervisory authority in charge of data-protection issues is the data protection officer of the Federal Land, in which our company is located. A list of data protection officers and their contact details can be found at:

Right to data portability

You have the right to receive the personal data, which we processes in an automated fashion on the basis of your consent or fulfilling a contract, in a commonly used and machine-readable format. Should you request the direct portability of the data to another controller this will only be done if it is technically feasible.

SSL and/or TLS encryption

This website uses SSL and/or TSL encryption for security reasons and to protection the transmission of confidential content such as orders or requests that you send to the website's operator. You can recognize an encrypted connection when you see that the address bar of your browser changes from “http://” to “https://” and when the lock symbol appears in your address bar.

When the SSL and/or TSL encryption is activated the data that you transfer to us cannot be read by third parties.

Information, blocking, erasure

Within the framework of the applicable legal regulations you have the right to receive information, free of charge, about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, you have the right to rectification, blocking or erasure of this data. If you have further questions regarding personal data please do not hesitate to contact us anytime at the above address.


What are cookies?

When you visit a website, it may store or retrieve information about your browser. This usually takes the form of cookies. Cookies are small text files that can be used by websites to make the user experience more efficient. Cookies may be stored on your device if they are strictly necessary for the operation of this website. For all other types of cookies, we need your permission.

Protection of your data

This site uses different types of cookies. Some cookies are placed on our pages by third parties. This information may be about you, your preferences or your device and is largely used to make the site work as you expect it to. You cannot usually be directly identified from the information stored in cookies, but they can provide you with a more personalised web experience. For more information on cookies, please see our privacy policy above.